I help teams design trustworthy experiences that solve meaningful problems for people and businesses at scale.
At Capital One, I led award winning experience design initiatives that continue to reach millions of people daily. From 2017-2022, I got to:
Launch Eno, Capital One’s intelligent assistant to the web and mobile apps. My concepts continue to serve customers across desktop and mobile experiences.
Lead account setup redesigns including the onboarding experience for the Walmart credit card. The messaging strategy I drove was expanded across all partner cards.
Ensure the compliance and quality of Capital One Travel as a design lead. A finalist for the best UX Design of 2022 via Fast Company.
Then, at Indeed
Recruited to ensure job and candidate matching experiences build lasting trust with employers who use the site. Increased comprehension on invitation experiences for 100% of customers.
Addressed the 100+ global UX team about an article I proactively published on a process for trustworthy design.
Currently, I work on designing estate planning experiences for FreeWill.
Outside of work, I like to recharge by hiking, meditating, and exploring NYC with my fianceé Josefin. I’m grateful I can bring my creativity and empathy to work as a UX professional and am happiest when I can lift my teammates spirits up as we solve meaningful problems together.
